Automating supplier compliance
The Challenge
A multi-site industrial company came to us with a clear pain point:
“We need to collect and update dozens of compliance documents from each supplier — but it’s becoming unmanageable.”
With hundreds of active suppliers, the client was manually chasing:
- Certificates (ISO, REACH, CE, etc.)
- Valid insurance documents (Liability coverage)
- Regulatory declarations
A full-time employee was dedicated solely to this task — and despite that, they were flagged as non-compliant during a recent ISO 9001 audit due to missing or outdated documents.
Our Solution
We deployed our compliance automation module to:
- Automate the collection and updates of all required supplier documents.
- Check document validity (expiration dates, mandatory fields, completeness).
- Trigger automatic reminders to suppliers when documents expired or regulations changed.
In addition, our system surfaced key compliance risks in real time.
Result
- 100% of compliance documents centralized & up-to-date
- 1 FTE workload saved through automationISO 9001 compliance fully restored
- Strong ROI through time savings + reduced compliance risk
But that’s not all — thanks to our document intelligence layer, we uncovered deeper insights:
- Key purchases were not covered by any valid contract
- Some insurance certificates (RC) had silently dropped coverage amounts compared to the previous year — increasing the client’s financial exposure
- Several suppliers had outdated declarations, exposing the client to regulatory risk